Privacy Policy

Information We Collect

At futakie, we collect various types of information to provide you with our automated AI financial report generation services. The information we gather falls into several categories, each serving specific purposes in delivering personalized and effective financial insights.

Personal Information: When you create an account or engage with our services, we collect basic identification details including your name, email address, phone number, and business information. This data helps us customize our reporting features and maintain secure access to your financial dashboard.

• Contact information including email addresses, phone numbers, and mailing addresses
• Business details such as company name, industry type, and organizational structure
• Account credentials and security preferences for platform access
• Payment information processed through secure third-party payment processors
• Communication preferences and service customization settings

Financial Data: Our AI-powered reporting system requires access to certain financial information to generate accurate reports. We understand the sensitive nature of this data and implement the highest security standards for its protection. This includes transaction records, account balances, and financial performance metrics that you choose to share with our platform.

How We Use Your Information

Your information serves several important functions within our service ecosystem. We've designed our data usage practices to maximize the value you receive from our AI financial reporting while maintaining strict privacy protections.

Service Delivery: The primary use of your data involves generating comprehensive financial reports tailored to your business needs. Our AI algorithms analyze patterns in your financial data to provide insights, trend analysis, and forecasting that supports your business decision-making processes.

• Generating automated financial reports and analytics dashboards
• Providing personalized insights based on your business financial patterns
• Delivering alerts and notifications about significant financial changes
• Customizing report formats and metrics according to your preferences
• Maintaining service continuity and platform performance optimization

Communication and Support: We use your contact information to provide customer support, send service updates, and communicate important changes to our platform. This includes technical notifications, security alerts, and feature announcements that may impact your use of our services.

Our customer service team may access your account information when you request assistance, but this access is limited to what's necessary to resolve your specific inquiry. We maintain detailed logs of all support interactions to ensure consistent service quality.

Data Security and Protection

Security forms the foundation of everything we do at futakie. Given the sensitive nature of financial information, we've implemented multiple layers of protection that exceed industry standards for data security and privacy protection.

Technical Safeguards: Our infrastructure employs enterprise-grade encryption for all data transmission and storage. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our servers are housed in SOC 2 Type II certified data centers with 24/7 physical security monitoring.

• End-to-end encryption for all data transmission and storage processes
• Multi-factor authentication requirements for all user accounts
• Regular security audits and penetration testing by third-party experts
• Automated threat detection and response systems
• Secure backup systems with geographically distributed storage

Access Controls: We maintain strict access controls within our organization. Only authorized personnel with legitimate business needs can access customer data, and all access is logged and monitored. Our employees undergo comprehensive background checks and regular security training.

Data Sharing and Third Parties

We believe in transparency about when and why we might share your information with third parties. Our data sharing practices are limited and always conducted with your privacy protection as the primary consideration.

Service Providers: We work with carefully vetted third-party service providers who help us deliver our financial reporting services. These partners include cloud hosting providers, payment processors, and financial data aggregation services. All third-party relationships are governed by strict data processing agreements that require the same level of privacy protection we maintain.

• Secure cloud infrastructure providers for data processing and storage
• Payment processing services for billing and subscription management
• Financial data aggregation services for secure account connectivity
• Customer support tools and communication platforms
• Analytics services that help us improve our platform performance

Legal Requirements: We may disclose your information when required by law, such as in response to valid legal process, to protect the rights and safety of our users, or to investigate potential fraudulent activity. We review all such requests carefully and will only provide the minimum information necessary to comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing outside of the service providers mentioned above requires your explicit consent, except where required by law.

Your Rights and Choices

As a user of futakie's services, you maintain significant control over your personal information. We've designed our platform to give you meaningful choices about how your data is collected, used, and managed.

Access and Portability: You have the right to access all personal information we hold about you. Through your account dashboard, you can view, download, and export your data in standard formats. This includes your financial reports, account settings, and communication preferences.

• Request copies of all personal data we maintain about you
• Download your financial reports and historical data
• Export your information in machine-readable formats
• Receive detailed information about how your data is processed
• Obtain copies of data processing agreements with third parties

Correction and Deletion: If you find inaccuracies in your personal information, you can correct most details directly through your account settings. For more complex changes or if you wish to delete your account entirely, our support team can assist you with these requests.

When you request account deletion, we remove all personal information from our active systems within 30 days. Some information may be retained in secure backup systems for legal compliance purposes, but this data is not accessible for operational use and is deleted according to our retention schedules.

Data Retention and Deletion

We maintain clear policies about how long we retain different types of information. Our retention practices balance your privacy rights with legitimate business needs and legal requirements for financial service providers.

Active Account Data: While your account remains active, we retain the information necessary to provide our services effectively. This includes your profile information, financial data connections, generated reports, and service usage history. You can delete specific reports or data sets at any time through your account interface.

Account Closure: When you close your account, we begin our data deletion process immediately. Personal information is removed from active systems within 30 days. Financial reports and associated data are deleted within 90 days unless you've specifically requested to retain copies.

• Personal profile information deleted within 30 days of account closure
• Financial data connections terminated immediately upon request
• Generated reports removed within 90 days unless otherwise requested
• Support interaction records retained for 2 years for quality assurance
• Billing information maintained for 7 years per financial regulations

Certain information may be retained longer where required by law or legitimate business interests, such as preventing fraud or resolving disputes. This retained information is kept in secure, restricted systems and is not used for operational purposes.

International Data Transfers

As a technology service provider, futakie may process and store data in multiple locations to ensure optimal service performance and reliability. We want you to understand how we handle international data transfers and the protections we maintain.

Data Processing Locations: Our primary data processing occurs within the United States, where our main servers and business operations are located. We may also use cloud services and backup systems in other countries to ensure service continuity and disaster recovery capabilities.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using service providers that maintain equivalent privacy protections and implementing contractual requirements that protect your information regardless of where it's processed.

Children's Privacy

futakie's financial reporting services are designed for business and professional use by adults. We do not knowingly collect personal information from individuals under the age of 18. Our terms of service require users to be at least 18 years old to create an account.

If we become aware that we have inadvertently collected information from someone under 18, we will delete that information promptly. Parents or guardians who believe their child may have provided information to us should contact our privacy team immediately.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through your registered email address and provide prominent notice in your account dashboard.

Minor updates that don't materially affect your rights or our data handling practices may be made without individual notification, but we'll always maintain the current version of our policy on our website with the effective date clearly displayed.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.